FAQ

What is deseat.me?

Deseat.me is a service that helps you find out what accounts you have. We then guide you in the smoothest possible way to delete them.

Which languages does deseat.me support?

We support English, Spanish, French, German, Italian and Swedish.

However, this does not mean the UI will be available in these languages. The support is for detecting accounts.

What email clients do you support?

We support Google and Microsoft emails.

This includes @gmail.com, @outlook.com, @hotmail.com, @msn.com and @live.com + G Suite and Office365 supported emails.

Can I remove spam with deseat.me?

No. Not directly. The intention of our service is to help you delete your account at respective services. However, by deleting your account you will probably also stop receiving their emails.

We do have a tip for getting rid of your spam. Never unsubscribe or interact with spam. Never. By unsubscribing you are basically telling whom ever is spamming you that your email adress is valid, and then your email is marked and further distributed to other spammers. Depending on what email client you use there are different ways to handle it, but with all major clients there are options to block or filter specific addresses. Thats the best way to keep your inbox clean and your email safe.

I'm missing some accounts, why?

We can only find accounts that is associated with the specific email you are using. Its also possible the app can't find the account because there are no information that indicates you are a user at the service.

Why do accounts appear even though I’m not a user?

Our way of indexing your accounts is not 100% right at all times (yet). So sometimes it may appear as you are a user even though you are not. Apologies for that. A quick and easy way to handle these are to mark it as an invalid account under more.

How do I delete my deseat.me account?

Go to the bottom of the home page (app.deseat.me) and delete your deseat.me account by pressing Delete this account (right next to Sign out).

Hope you had a successful cleanup. 🎉

Why does deseat.me request access to my email?

We do that in order to index your accounts. Rest assure, we don’t have access to any of your emails and the app runs locally.

Does deseat.me store my emails?

No. Never. Our servers don’t access them, the app runs solely on your computer. The only thing thats stored is the status of your accounts.

How does deseat.me access my email account?

You sign up through the OAuth 2.0 protocol, with both Google and Outlook. This means we do not store any of your login information.

How can I contact you?

Send us an email at support@deseat.me